FAQ

Frequently Asked Questions

1. How do I place an order?
- To place an order, simply browse our product catalog, select your desired sunglasses, add them to your cart, and proceed to checkout. Follow the steps to provide shipping and payment information to complete your purchase.

2. What payment methods do you accept?
- We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment gateways. You can select your preferred method at checkout.

3. Can I track my order?
- Yes, you will receive a shipping confirmation email with a tracking number once your order is shipped. You can use this tracking number to monitor the status of your shipment.

4. What is your return policy?
- We offer a hassle-free return policy. You can review our detailed return policy in our website for information on returns, exchanges, and warranty claims.

5. How long does shipping take?
- Shipping times may vary depending on your location and the selected shipping method. Standard shipping generally takes 3-7 business days, while express shipping takes 1-3 business days. For international orders, delivery times vary.

6. Do you ship internationally?
- Yes, we offer international shipping to select countries. You can find a list of countries we ship to during the checkout process.

7. How can I contact your customer support team?
- You can reach our customer support team through our Contact Us page on our website, or you can email us at tornasolllc@gmail.com. We aim to respond to inquiries within -1-2 business days.

8. Do you offer discounts or promotions?
- Yes, we periodically offer discounts and promotions on our products. To stay updated, follow us on social media and subscribe to our newsletter. @Fearlessshades

9. Can I return personalized or engraved sunglasses?
- Unless personalized or engraved sunglasses are damaged or defective, they are typically non-returnable. Please review our Return Policy section for more details.

10. Do you have a physical store location?
- Currently, we operate exclusively as an online store, so we do not have a physical storefront. You can shop conveniently on our website.

If you have any questions that are not addressed in this FAQ, please feel free to contact our customer support team, and we will be happy to assist you.

Fearless Shades
www.fearlessshades.com
tornasolllc@gmail.com